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Voter Help

Your Booth Level Officer, and How to Reach Them

A friendly Booth Level Officer chats with two neighbours on a bench outside a primary school in a hill town

For most voter problems the BLO is faster than any helpline, and almost nobody uses them. What they can do, and what they cannot.

First-Time Voter: What Actually Happens at the Booth

Two young first-time voters leave a polling station grinning as a proud grandfather waits at the gate

Voting takes a couple of minutes. Here is the whole sequence, from the queue to the VVPAT slip, and what to do if something goes wrong.

How Electoral Roll Revision Works

A woman electoral official talks with a family at their door during a house to house visit in a village

The roll is revised on a published timetable with a window to challenge it. Miss the window and nothing can be fixed at the booth.

Duplicate Voter ID Entries and How to Fix Them

Two look alike brothers laugh on a sofa as one shows the other something on his phone

Being registered twice is not a spare vote. It usually happens after a move, and the risk is that the wrong entry gets deleted.

If Someone Has Already Voted in Your Name

A surprised voter speaks earnestly with a calm presiding officer at the polling station table

There is a defined procedure, the tendered ballot, and it only works if you raise it at the booth there and then.
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